At Auu Marche, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website https://auumarche.shop, make a purchase, or interact with us.
1. Who We Are
Brand Name: Auu Marche
Email: help@auumarche.shop
Phone: +44 7759 062240
Address: 35 Victoria St, London, W9 1LE, United Kingdom
2. What Information We Collect
We may collect and process the following data:
- Personal Identifiable Information (PII): Name, email address, shipping/billing address, phone number, etc.
- Payment Information: We do not store credit/debit card details. All payments are securely processed through our third-party payment gateway.
- Technical Data: IP address, browser type, device type, operating system, and usage data via cookies and analytics tools.
- Communication Data: Emails, chat messages, and other communication you send to us.
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate order status and respond to queries
- Improve website functionality and customer experience
- Prevent fraudulent transactions and ensure site security
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors
- Delivery and logistics partners
- Customer service platforms
- Legal or regulatory authorities when required
All third-party partners are GDPR-compliant and contractually bound to protect your data.
5. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Data portability
To exercise these rights, contact us at help@auumarche.shop.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations.
7. Cookies
Our website uses cookies to improve your experience and gather analytics. By using our website, you consent to the use of cookies. You can control cookie settings through your browser.
8. Security
We use secure technologies and procedures to protect your personal information. However, no system is completely secure, and we cannot guarantee 100% security.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact:
📍 Auu Marche
🏢 35 Victoria Street, Westminster
🏙️ London, W9 1LE
🇬🇧 United Kingdom
📧 Email: help@auumarche.shop
📞 Phone: +44 7759 062240